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Health Insurance Card

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I have a healthcare need

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THIS IS NOT AN EMERGENCY SERVICE
If you or someone close to you is experiencing or exhibiting the signs or symptoms of an urgent health problem or requires immediate medical assistance, dial 9-1-1 or go to a hospital emergency room.

Warning - Healthcare emergency

Recognizing the signs or symptoms of an urgent health problem

Please confirm that you are not in one of these situations:

Cold, damp and discoloured skin

The skin of your torso, back or stomach is cold and damp. Your skin including your lips, tongue and gums is pale, grey or bluish.

Possible signs or symptoms of a heart problem

You have one or more of the following symptoms:

  • Tightening in the chest
  • Rapid or irregular heartbeat
  • Discomfort or chest pain that appears or worsens with exercise, stress, or after a heavy meal, and disappears with rest.
  • Pain, pressure or a strange sensation in various parts of the upper body, such as the back, neck, jaw, upper belly, one or both shoulders, one or both arms
  • Breathlessness
  • Dizziness or sudden or extreme weakness
  • Nausea or vomiting

Signs of a stroke

Your face is drooping. You cannot lift both arms. You are having trouble speaking or pronouncing words.

Suicidal ideation

You are experiencing suicidal thoughts or behaviours.

Trouble breathing

You are having trouble breathing. You are panting or you feel a sense of suffocation.

Extreme fatigue or profound weakness

Severe or freely bleeding injury

Seizure

Rapid and sudden swelling of the lips, mouth, throat or tongue